ALL SALES ARE FINAL, however tickets are good indefinitely until redeemed. If you must cancel, you may rebook at a future date of your choice, or you may transfer your tickets to another individual.
Upon booking tour, you must provide a valid cell phone number accepting incoming calls on the day of your tour.In the rare instance that we need to reschedule or delay the tour for unforeseen reasons, we will need to reach your party.
Tours proceed rain or shine, so please check the weather report and dress accordingly – rain poncho, umbrella, etc. If weather is threatening, we will attempt to contact you to reschedule.
Smoking is NOT permitted on any of our tours.
Drinking is permitted for patrons of legal drinking age, however all beverages must be in a plastic container. NO GLASS OR ALUMINUM per Savannah City ordinance.
Any patron who is visibly intoxicated or acting in a manor that is deemed disruptive to the enjoyment of other patrons will be asked to leave the tour WITHOUT REFUND.
All structures are privately owned. Please respect private property and DO NOT sit on or touch the structures - staircases, fences etc.
Please dispose of waste in proper receptacles - do not litter.
Photo cameras are permitted, but we ask that you do not use your flash when photographing homes or buildings.
Video recording short parts of the tour is permitted, but please do not record full stops of the tour, or the tour in its entirety.
Be aware of local traffic at all times. Please stand on sidewalks and not directly on the curb, or in the street. Although pedestrians have the right of way by state law, safety of our patrons is our number one priority.