Rules and Policies

/Rules and Policies
Rules and Policies 2018-01-07T16:48:51+00:00
  • ALL SALES FINAL – NO REFUNDS  However tickets are good until redeemed.  If you are unable to attend, you may reschedule at a later date, or gift them to someone else.
  • RAIN OR SHINE  Our tours operate rain or shine (unless dangerous weather is eminent.  Please check the weather forecast and dress accordingly.
  • CANCELATIONS / RESCHEDULING  Tours may be canceled or rescheduled at the sole discretion of the guide or company because of threatening weather, personal illness of the guide, etc.  In the event of a cancellation, a full refund will be honored if requested, or you may reschedule for another date.
  • PERSONAL CONTACT INFORMATION  In the unlikely event a tour must be postponed, rescheduled or canceled, every effort will be made to contact you – email, text, phone call.  At the time of your booking, you must provide a valid email address and working (charged, in serviceable area) cell phone number.
  • NO BATHROOM BREAKS  Please use the facilities prior to the tour! 🙂
  • EARLY ENDING OF TOUR  If a tour is cut short because of extenuating circumstances (inclimate weather, etc) you will receive a rain check good to come on the tour at another date.
  • NO ALCOHOLIC BEVERAGES ALLOWED  While areas in Savannah do allow open container of alcohol, our tours operate outside of the designated areas.  Violators will be cited by Savannah police.
  • PUBLIC INTOXICATION / DISORDERLY CONDUCT is not tolerated. Individuals who appear to be intoxicated or are acting in a disorderly fashion will be dismissed from the tour WITHOUT REFUND.
  • TOUR CONTENT Our tours consist of a mild PG-13 content, with occasional adult language.  Parental discretion for children under 13 years of age is advised.
  • PHOTOS Photos are allowed and even encouraged (you never know who might show up in your picture!) however video recording is expressly forbidden.

All tours and activites are taken at your own risk. By participating in our tours and activities, you hereby release and hold harmless Exploration Point LLC, Got Ghosts, its employees and agents, as well as representatives, administrators or agents of the company(s) or person(s) who have issued you tickets of any responsibility for any loss, damage, injury or claim which may occur to you or your belongings before, during or after the tour or activity is completed.

Exploration Point LLC / Got Ghosts is not responsible for personal belongings lost or damaged before, during or after tour or activity. The foregoing limitations of liability apply to and include, but are not limited to, losses, damages, injuries or claims resulting from conditions over which Exploration Point LLC / Got Ghosts, has control as well as those conditions and occurrences over which it has no control

No employee or agent may enlarge or alter our liability herein, either orally or otherwise.

Your attendance of tour or activity shall constitute your acknowledgment and acceptance of all of the above rules and policies.

-Exploration Point Tours